Conflict Resolution CLE Webinar

Conflict Resolution: Why Can’t Everybody Just Get Along? (CM)

The economic environment is challenging and creating stress among our employees, lawyers and staff. Add to that problem the already-stressful legal environment that’s just part of firm life, and you have fertile ground for conflict. Learn how legal administrators can find ways to manage difficult situations and difficult people to create an environment that supports and strengthens agreement among employees. Learning objectives:

Analyze situations that give rise to conflict among coworkers
Identify and apply strategies to foster communications within your law firms
Recognize situational challenges and opportunities in which you can use coaching and mediation models to achieve win-win results

Speaker

Rachel Schaming, ALA Past President, is the Director of Human Resources for Radiology, Ltd., a 500-employee medical entity in Tucson, AZ. Schaming has more than 25 years of human resources experience in law firm administration. She teaches conflict resolution, change management design, culture analysis, and performance management, and is certified in corporate coaching.

CLM Credit

This program meets the requirements of 2 hours of credit in the category of Organizational Development for those seeking to fulfill the CLM application; 2 hours in Communication & Organization Management (CM) for CLM Recertification.

This Webinar has been approved for recertification credit toward PHR and SPHR recertification through the HR Certification Institute

CLE Credit

2.0 General CLE Credits Approved until 9/16/2012. Course Number: 5602 1

Seminar Information

Date Presented: March 16, 2011 2:00 PM Eastern

Length: 2 hours

Powerpoint Slides

Presentation Materials